Today this customer came in to exchange her set of 5 lipglosses because she didn’t like all the colors. When we told her you couldn’t pick or choose the colors in the set that’s just how they come~ but you can exchange the whole set for a different color set she couldn’t decide and left saying…..”I’m going to bring my husband tomorrow and ask him”.
That is wrong in so many ways. O.K. there is the rare metro husband/boyfriend who knows his colors and has a fashion sense. But let me tell you……(I feel like that was in a raspy Clinton voice) most husbands/boyfriends not only can’t tell the difference in colors or if they look good…they simply don’t care!!
I can’t tell you how many times someone will try on a lipstick color, foundation or any other cosmetic, look in the mirror and then turn to bored husband/boyfriend for their opinion only to see them look dumbfounded and say “I don’t know” or “I can’t tell the difference” or just “yeah, that looks good” so they can get away from the counter as fast as their skinny legs can take them because it is as foreign to them as the women’s toiletries aisle. I mean come on. Do they take you to Home Depot and ask for your opinion on what drill bit is going to go best with their drill? “Honey, do you think I should get the 1/4 inch or 1/2 inch?” Seriously, if you need your glazed over husband/boyfriend to decide for you…..I don’t know where that’s going to lead to.