Monthly Archives: August 2011

What do you like to be called? Ma’am, miss, ladies, honey or girl?

Everyone wants to be called different things and we all approach different customers usually depending on their age how we greet them. Ma’am sounds a little too formal and makes the customer feel old which you don’t want them to … Continue reading

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Mercury Retrograde and the impact of makeup customers.

I thought the full moon was bad until a fellow associate told me about Mercury Retrograde. Apparently that’s when instead of rotating around the sun forward it kind of goes backward just a little. ┬áMercury has to do with how … Continue reading

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